The TRUE definition of quality is reduction of variation about the mean. As quality experts note, unless you have data, you have no business talking about quality. Georgia Neurological Surgery & Georgia Comprehensive Spine is a work in progress with the goal of improving how we care for back and neck patients over the next five years. We track and publish spine clinical outcomes and patient satisfaction.
Highlight of Clinical Outcome Measures:
New patients coming into Georgia Neurological Surgery & Georgia Comprehensive Spine complete an intake form that measures their pain level, severity of symptoms and functional status. Three months after their first visit, a nurse calls a random sample of these patients and interviews them for functional status, current symptoms and patient satisfaction. This is the most unbiased, statistically relevant method for outcomes analysis.
The clinical outcomes are analyzed by an outside firm that specializes in tracking spine outcomes, and is involved with other spine centers across the U.S. The following is a highlight of information measured and published about Georgia Neurological Surgery & Georgia Comprehensive Spine in our Clinical Outcome Report Card:
New patient severity
As a regional referral for back and neck pain, Georgia Comprehensive Spine receives
a far more complex patient base than other clinics, as 20% of new patients walking
in the front door of Georgia Comprehensive Spine have had previous back surgery at
other clinics. More than half of patients have red flag symptoms like radicular pain and
numbness into a leg or arm, which implies disc-related problems, rather than simple
acute back or neck strain. This severity of new patients presents a challenge for a spine
center. Still, the spine center emphasized non-surgical options first, holding surgery
as the last resort.
Of the patients surveyed, 95% of
patients said they were very or somewhat satisfied with the time spent by the physician and
medical explanation provided. Another 95% said they would recommend the clinic to a friend.
Return to Function
The main reason people go to the doctor is for relief of pain. But if a spine physician focuses exclusively
on pain, he can miss the target of return to function. Spine specialized therapy provides pain
relief and then a transition into exercise. At intake, 48% of patients had weakness in a leg or arm.
After treatment, the number decreased to only 33%. At intake 47% of patients reported a pain level
of 7 or greater on a 1 to 10 scale. After treatment, the number reduced to only 21%. Function also
improved, with patients seeing improvement in carrying, climbing stairs and extended standing.
Return to Work and Activity after spine treatment at Georgia Comprehensive Spine Center
Having a more complex patient mix makes return to work more difficult than an occupational
medicine clinic or primary care clinic that treats onsets of simple back pain that can go away on
their own. In this study sample, 86% of the acute patients were back to work/activity after treatment;
89% of chronic patients returned to work or activity after treatment; and 81% of patients who had
back or neck surgery previously at other centers, were back to work or activity.
Quality is a journey, and we are committed to continually improving. The 2012 clinical outcome and patient satisfaction data we publish below documents our footprints on this journey.
About Georgia Neurological Surgery | About Georgia Comprehensive Spine Center | Spine Conditions | Neurological Conditions | Treatment | Nonsurgical Spine Care | Spine Surgery | Educational Resources | Patient Center | Contact our Georgia Spine Center | Spine Center Locations in Georgia: Athens, Royston, Toccoa, Demorest, Monroe, Winder, Greensboro
The pictures displayed in www.georgiacomprehensivespine.com are images of physicians, patients and employees who have consented to have their pictures in this website.